Prefer a printable copy? Download the FAQ PDF, the 15-minute Quick Start, or the full Getting Started Guide.
$120 per event, and your first 2 events are free. No subscription, no monthly fee, no contact limits — you pay only when you run an event. Detroit founding operators pay $99/event, locked in for as long as your account stays active (use code DETROIT2026 at signup). You're billed when your campaign's first email sends — drafts and planning never cost anything.
No. Sign up, run your first two events free, and we'll set up payment before your first billable event. Your plan and free-event counter are always visible in Settings → Billing.
Automatic: the email sequence writes and sends itself on schedule; flyers and countdown graphics generate in the school's colors; the checklist builds itself and checks off tasks the system completes; sign orders email the vendor; engagement stats collect themselves.
You: post to the Facebook event page (about 60 seconds when the Today panel tells you — Facebook doesn't allow any software to do this part), hold your meetings, and run the sale. The Today panel on your dashboard is your one-glance morning briefing.
Yes — three levels. Edit your Master Templates once and every future campaign uses your version. Edit any individual email in a campaign before it sends. Or ⚡ Send Now / 📅 Reschedule / Cancel any email anytime. You approve the templates before anything ever sends.
Every campaign has a ⏸ Pause button. Paused means nothing sends automatically — emails, posts, nothing — until you resume. Manual sends still work if you choose. Also: any email that misses its scheduled window is marked Overdue and will never auto-send; it waits for your decision.
Not yet — they send from campaigns@impactoutbox.com, a fully authenticated domain (your name and signature are on every email, and replies go to you). Sending from operators' own CFS addresses requires a one-time authorization from CFS Corporate IT — the integration is already built and waiting on their approval.
Almost always spam filtering on the school's side — districts quarantine first-time senders. Have them check spam once and add campaigns@impactoutbox.com to their contacts (the first email asks them to do exactly this). Your engagement stats show what was delivered and opened, so you're never guessing.
Not yet — both are on the roadmap. Today it auto-posts to your Facebook page (if you connect it) and preps every event page post for a 60-second manual publish. Facebook's rules prevent any tool from posting directly to event pages — anyone who tells you otherwise is risking your account.
No. Paste your own wording into your Master Templates and the platform runs your content on its scheduling engine. The built-ins are there for operators who want proven copy out of the box.
Either nothing (record the audio on your phone and upload it — you'll get the campaign auto-built plus a meeting-minutes PDF) or the paper Launch Meeting Form (downloadable blank in the app) to fill in and upload later. One upload builds the entire campaign.
Yours. Your campaigns, contacts, and templates belong to you. Cancel anytime — there's no contract; the founding rate simply stays yours as long as the account is active.
Danny Hinton, CFS Fresno — a working operator, not a software company. Impact Outbox runs my own events live right now. Questions, problems, ideas: danny.hinton@cfsbeds.com · (559) 314-4662.